Refund Policy

Last updated: August 22, 2021

Thank you for shopping at PVA Agent.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PVA Agent.
  • Products refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to PVA Agent, accessible from https://pvaagent.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 6 hours with giving the proper and valid reason for doing so.

The deadline for cancelling an Order is 6 hours from the time you have ordered our website. 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@pvaagent.com/pvaagent@gmail.com
  • By Whatsup/Viber/Telegram/Imo: +8801743461839
  • By Skype: live:.cid.9383bf781ac265d3

We will reimburse You no later than 3 days from the day on which We receive the returned products. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 6 hours.

The following products cannot be returned:

  • If you already used the products with anywhere else.
  • If you claim for refund After 6 hours from the purchased time.
  • If you already changed passwords and recovery of the products.
  • If you use products to unethical purpose and get banned. 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced products may be refunded. Unfortunately, Products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the products to Us. You should send the products at the following address: support@pvaagent.com/ pvaagent@gmail.com

Just Need to share the issue

We cannot be held responsible for products damaged/banned/

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@pvaagent.com